Customer Service receives award for top performance

24/01/2025 - JYSK’s customer service departments have been recognised as top-performing in the B2C (business-to-consumer) area by Capturi thanks to their great customer satisfaction scores.

Happy customers is the main goal

08/04/2024 - In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.

Better customer service results in better sales

08/01/2024 - Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.

Busiest time of the year is almost here

17/11/2023 - Black Week is one of the busiest times of the year at JYSK. For the Distribution Centres, it requires planning well in advance.

JYSK celebrates Customer Service

23/10/2023 - JYSK countries participated in the celebration of Customer Service Week 2023. The week offered various activities for the customer service centres.

JYSK strengthens focus on customer experience with new top management position

06/09/2023 - In his new role as Executive Vice President, Carsten Nørgreen Weinkouff wants to test even more to increase sales and commercial attractiveness further.

Store colleagues help out in Customer Service

26/07/2023 - In West Balkan, a summer cooperation between Retail and Customer Service has secured even better service.

Headsets on the way to all JYSK stores

15/06/2023 - Headsets have been successfully tested. Now, JYSK will invest in headsets to improve the customer experience in all JYSK countries.

One day in JYSK: Three colleagues share their workday (January 2023)

12/01/2023 - With more than 30,000 colleagues across many different countries, no two workdays are the same in JYSK. We asked three colleagues to share their workday.