Customer Service

Better customer service results in better sales

Better customer service results in better sales

08/01/2024 - Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.

Black Week at DC Nassjö

Busiest time of the year is almost here

17/11/2023 - Black Week is one of the busiest times of the year at JYSK. For the Distribution Centres, it requires planning well in advance.

CSC Spain and Portugal with President & CEO, Rami Jensen

JYSK celebrates Customer Service

23/10/2023 - JYSK countries participated in the celebration of Customer Service Week 2023. The week offered various activities for the customer service centres.

Carsten Nørgreen Weinkouff

JYSK strengthens focus on customer experience with new top management position

06/09/2023 - In his new role as Executive Vice President, Carsten Nørgreen Weinkouff wants to test even more to increase sales and commercial attractiveness further.

Cooperation

Store colleagues help out in Customer Service

26/07/2023 - In West Balkan, a summer cooperation between Retail and Customer Service has secured even better service.

Headsets in all stores

Headsets on the way to all JYSK stores

15/06/2023 - Headsets have been successfully tested. Now, JYSK will invest in headsets to improve the customer experience in all JYSK countries.

One day in JYSK January 2023

One day in JYSK: Three colleagues share their workday (January 2023)

12/01/2023 - With more than 30,000 colleagues across many different countries, no two workdays are the same in JYSK. We asked three colleagues to share their workday.

Joanna preview

ONE DAY IN JYSK: THREE COLLEAGUES SHARE THEIR WORKDAY

24/03/2022 - With more than 28,500 colleagues across many different countries, no two workdays are the same in JYSK. We asked three JYSK colleagues to share their workday.

Ciprian Ticleanu, Store Manager at JYSK Ramnicu Valcea, Romania

Sleep Academy makes good sellers even better

08/02/2021 - Since Sleep Academy was launched in 2018, several countries have joined, and before the end of the year, employees from all countries in the Nordic Region will have participated in the training.