Input from customers is a goldmine of knowledge
JYSK is introducing Customer Satisfaction Survey in all stores to get a better understanding of what customers want and to provide the best possible service.
Customer Service Centres help with store calls
To give employees more time for customers in the store, more calls for the stores are being handled by Customer Service Centres.
Romanian and Bulgarian Customer Service team building
For the first time, our colleagues from the Customer Service Center in Romania and Bulgaria went on a team building together. They had fun and they got to know each other.
From a small store to the country head office in Hungary
Péter Csikai is one of many examples of how you can make your own career path in JYSK.
JYSK Sleep Survey: One in four sleeps poorly at night
A recent study by JYSK among 35,000 persons from 19 European countries shows that almost every fourth person sleeps poorly at night.
Global customer service system secures great service and internal optimisation
Investments in a global customer service system puts JYSK in front row when it comes to great customer service.
Colleagues exchange experiences in Poland
A group of Polish Store Manager Trainees visited Customer Service Center in Radomsko to gain an insight into the department’s work.
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