Customer Service

Amazing development with CSS

Amazing development with Customer Satisfaction Survey

17/12/2020 - Despite challenges due to the coronavirus, the Customer Satisfaction Survey now helps JYSK stores better understanding the needs and wishes of our customers.

Cathrine

JYSK makes Cathrine feel at home

07/12/2020 - A few months ago, 26-year-old Cathrine Hedemann Mikkelsen moved from Denmark to England for a new position as Customer Service Manager. It was a step into the unknown, but as soon as Cathrine saw the JYSK logo, she felt right at home.

Take care of each other

Black Friday should be both safe and fun

23/11/2020 - Sanitiser, keeping distance, cleaning, and signs with messages to take care of each other are just as important as great offers. This is what the reality looks like for Black Friday 2020.

CSC

Inspiration from stores should help CSC to give an even better service

10/11/2020 - With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.

CSC

Corona keeps Customer Service Centres busy

23/10/2020 - This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.

Input from customers is a goldmine of knowledge

Input from customers is a goldmine of knowledge

10/02/2020 - JYSK is introducing Customer Satisfaction Survey in all stores to get a better understanding of what customers want and to provide the best possible service.

Customer Service Centres help with store calls

Customer Service Centres help with store calls

08/11/2019 - To give employees more time for customers in the store, more calls for the stores are being handled by Customer Service Centres.

Romanian and Bulgarian Customer Service Center teams

Romanian and Bulgarian Customer Service team building

18/06/2019 - For the first time, our colleagues from the Customer Service Center in Romania and Bulgaria went on a team building together. They had fun and they got to know each other.

Péter Csikai

From a small store to the country head office in Hungary

26/04/2019 - Péter Csikai is one of many examples of how you can make your own career path in JYSK.