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One day in JYSK: Three colleagues share their workday (July 2023)

Date:

Author: Lisette Købsted-Nielsen, Communications Consultant

Category: Careers & HR , People

With more than 30,000 colleagues across many different countries, no two workdays are the same in JYSK. We asked three colleagues to share their workday.

Gintare Lengvinaite, Team Leader Inbound department, DC Lelystad

Gintare Lengvinaite
Everyone wants to be seen, listened to and heard. So, every single day we start and end with a meeting. Discussing the plan of the day, sharing points of interest, or announcing our achievements.
Gintare Lengvinaite
Since DC Lelystad is rather new, we have a lot of new colleagues as well. My responsibility is to train and help them whenever they need it. From using heavy machines inside the centre, to introducing them to the SAP system in the office.
I do my best not only to gain knowledge for myself, but also to share it with all my team.
All for one, and one for all, right?
Gintare Lengvinaite
We take daily walks around the centre. Our goal is to make sure that all the products are in good shape, even though they are stacked in several heights. When we do this check, we also discuss what we can improve and do differently to make our performance even more efficient.
Everyday we accept the challenges we get.

Emilie Ribot, Area Responsible Bathroom, Cherbourg, France

Emilie Ribot
What I love about my job is having the training I need to be the best sales person. For the garden season, the online training offered by JYSK and the on-the-job training enables me to satisfy every customer by listening to their needs and offering them the product that suits them best.
Emilie Ribot
What I really like about JYSK is the attention we give to the customer. Our priority: a warm, enthusiastic welcome with a smile to ensure customer loyalty and make customers want to tell others about JYSK and share their in-store experience.
Emilie Ribot
What I like about my job is its versatility. I am in charge of the bathroom area, but I also enjoy restocking and facing other departments. This versatility allows me to expand my knowledge of our product range on a daily basis and to offer our customers a store that is always fully stocked and clean.

Mariana Bal, Customer Service Supporter, Serbia

Mariana Bal
Mariana's day begins early when she has coffee with her colleagues and discusses the plan of the day before Customer Service opens at 9. In order to be prepared for welcoming customers, it is important that the systems and programs are ready even before 9. The variety of her job, the fact that no two days are alike, and customer inquiries, are what she enjoys most. Despite having been in this job for a while, she still encounters fresh scenarios where she must act swiftly to provide a solution for the customer.
Mariana Bal
Even though customers call most frequently in the morning, Customer Service is usually busiest between 4 and 5 in the afternoon. Mariana always makes an effort to complete all her tasks of the day, especially those that involve working with stores. In order to respond to customers efficiently and offer them the best service possible, the Customer Service Centre always tries to keep their meetings concise. You have to be organised, calm, and prepared for any situation from 9 to 5 and also be aware of all the guidelines. The final call of the day should have your full attention, just like the first.
Mariana Bal
5 p.m. – Mariana is the happiest when her day has been successful and she completed all of her planned tasks.

 

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About JYSK

JYSK is an international home furnishing retailer with Scandinavian roots that makes it easy to furnish every room in any home and garden.

With more than 3,400 stores and webshops in 48 countries, JYSK always has a great offer and competent service nearby, no matter how customers want to shop.

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Bring dedication. Meet possibilities. That is the essence of working at JYSK.

To find out more about a career at JYSK, please visit our international career sites.

JYSK Head Office

JYSK A/S
Sødalsparken 18
DK-8220 Brabrand
Denmark

Phone: (+45) 89 39 75 00
Fax: (+45) 89 39 75 01