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From a small store to the country head office in Hungary

Date: 26/04/2019

Author: Martin Fyn Aamand, Communications & PR Manager

Category: Careers & HR , Customer Service

Péter Csikai
Péter Csikai has so far climbed the career ladder from Sales Assistant to Customer Service Manager.

Péter Csikai is one of many examples of how you can make your own career path in JYSK.

Nine years ago, Péter Csikai started his career in JYSK in a small store near Budapest, the capital of Hungary. Today, he is still helping customers in JYSK, but now as Customer Service Manager with responsibility for 12 employees in his team.

“About two and a half years ago, I felt like I was running out of new challenges as Store Manager. Around the same time, our HR Manager contacted me with the idea of becoming Customer Service Manager for JYSK in Hungary,” says Péter , who is 32 years and lives in Budapest.

Perfect timing

In recent years, JYSK has been investing a lot in building Customer Service Centres in every country to offer customers local service, including Hungary. The timing was just perfect for Péter because the previous manager had just left his position.

“I knew that if I took this opportunity, I would be able to be part of building my own team. I was sure that this was the right choice for me, and I am happy I accepted the new challenges. Now I have more variety in my tasks and more responsibility, and that has been great for me,” he says.

Peter’s career path in JYSK

  • 2010-2011: Sales Assistant
  • 2011-2012: Logistics Responsible
  • 2012-2014: Store Manager Trainee
  • 2014-2016: Store Manager
  • 2016- : Customer Service Manager

Future dreams

At a young age, Péter can already list a number of different positions within JYSK. But looking at his own career track record does not impress him that much.

“I know a lot of people in JYSK Hungary, who have advanced quickly, because they have shown their dedication, so I do not feel special in that way. But I know that I want to stay in JYSK because of the great career possibilities,” says Péter and adds:

“In some years, I can imagine myself as Regional Customer Service Manager.”

 

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