Colleagues kick-off strategy for FY25
- Management teams from all JYSK countries, logistics and service functions were gathered in HimmerLand in Denmark to kick-off the final year of the current strategy.
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Spain and Portugal welcome Unified Commerce
- On the path towards omnichannel, JYSK successfully implements Unified Commerce in the first store in Portugal.
Happy customers is the main goal
- In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.
Better customer service results in better sales
- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
Unified commerce: A year-long dream is close to reality
- The customer journey has changed a lot since the launch of the first JYSK webshop in 2010. Unified Commerce is the answer from JYSK. Soon a lot of new functionalities will help our customers to an even more seamless experience.
Sleep Academy makes good sellers even better
- Since Sleep Academy was launched in 2018, several countries have joined, and before the end of the year, employees from all countries in the Nordic Region will have participated in the training.
Amazing development with Customer Satisfaction Survey
- Despite challenges due to the coronavirus, the Customer Satisfaction Survey now helps JYSK stores better understanding the needs and wishes of our customers.
JYSK makes Cathrine feel at home
- A few months ago, 26-year-old Cathrine Hedemann Mikkelsen moved from Denmark to England for a new position as Customer Service Manager. It was a step into the unknown, but as soon as Cathrine saw the JYSK logo, she felt right at home.
Black Friday should be both safe and fun
- Sanitiser, keeping distance, cleaning, and signs with messages to take care of each other are just as important as great offers. This is what the reality looks like for Black Friday 2020.