Input from customers is a goldmine of knowledge
- JYSK is introducing Customer Satisfaction Survey in all stores to get a better understanding of what customers want and to provide the best possible service.
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Wider online assortment increases sales in stores
- By combining the selection in our physical stores with an even wider assortment online, JYSK is fulfilling customer needs and securing increased sales.
"We’re just as busy every day as on Black Friday"
- While the corona crisis has closed JYSK stores in many countries, employees at the distribution centres have been extra busy. GOJYSK.com has received a status from DCU and DCN.
JYSK wins first prize at Danish Digital Awards
- Together with Dept, our digital partner, JYSK came in on first place in the first virtual edition of Danish Digital Awards.
Distribution Centre Bozhurishte is ready to go online
- At DC Bozhurishte in Bulgaria, many hands have been working hard in the past few months to be able to deliver customer purchases from JYSK’s online world.
Corona keeps Customer Service Centres busy
- This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.
JYSK partners with Google to improve digital marketing
- JYSK and Google have teamed up to improve our business’ digital marketing.
Inspiration from stores should help CSC to give an even better service
- With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.
Black Friday should be both safe and fun
- Sanitiser, keeping distance, cleaning, and signs with messages to take care of each other are just as important as great offers. This is what the reality looks like for Black Friday 2020.