Happy customers is the main goal
08/04/2024 - In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.
Happy customers is the main goal
08/04/2024 - In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.
Better customer service results in better sales
08/01/2024 - Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
Franchisees learn more about JYSK’s company values
05/01/2024 - During FY23, franchisees representing eight countries participated in their first training about JYSK’s company values.
Amazing development with Customer Satisfaction Survey
17/12/2020 - Despite challenges due to the coronavirus, the Customer Satisfaction Survey now helps JYSK stores better understanding the needs and wishes of our customers.
JYSK makes Cathrine feel at home
07/12/2020 - A few months ago, 26-year-old Cathrine Hedemann Mikkelsen moved from Denmark to England for a new position as Customer Service Manager. It was a step into the unknown, but as soon as Cathrine saw the JYSK logo, she felt right at home.
Black Friday should be both safe and fun
23/11/2020 - Sanitiser, keeping distance, cleaning, and signs with messages to take care of each other are just as important as great offers. This is what the reality looks like for Black Friday 2020.
Inspiration from stores should help CSC to give an even better service
10/11/2020 - With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.
Great teamwork behind world’s biggest 3.0 store
04/11/2020 - On 15 October 2020, the world’s biggest 3.0 JYSK store opened in Riga, Latvia, with 2,700 square metres of sales area. The extraordinary store was realised after a great team effort from departments in both JYSK and JYSK Franchise.
Corona keeps Customer Service Centres busy
23/10/2020 - This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.
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