Amazing development with Customer Satisfaction Survey
- Despite challenges due to the coronavirus, the Customer Satisfaction Survey now helps JYSK stores better understanding the needs and wishes of our customers.
13 Results for ''
JYSK makes Cathrine feel at home
- A few months ago, 26-year-old Cathrine Hedemann Mikkelsen moved from Denmark to England for a new position as Customer Service Manager. It was a step into the unknown, but as soon as Cathrine saw the JYSK logo, she felt right at home.
JYSK Italy moving quickly in the right direction
- Despite setbacks caused by coronavirus, 2020 has been a very positive year for JYSK Italy.
Black Friday should be both safe and fun
- Sanitiser, keeping distance, cleaning, and signs with messages to take care of each other are just as important as great offers. This is what the reality looks like for Black Friday 2020.
Inspiration from stores should help CSC to give an even better service
- With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.
Mobile phones ease daily work in DBL region
- Since September, mobiles have been introduced in JYSK and DÄNISCHES BETTENLAGER stores in the former DBL Region. While working with the mobile is well known in most countries, for many colleagues in DBL Region this is a change bringing some challenges and a lot of opportunities.
Corona keeps Customer Service Centres busy
- This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.
JYSK presents record turnover despite coronavirus
- Despite a lot of challenges JYSK reached the highest turnover ever during the financial year 2019/20.
Back to a new reality in JYSK stores
- All JYSK stores have now reopened, but coronavirus means new tasks and new routines.