Happy customers is the main goal
- In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.
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Better customer service results in better sales
- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
Franchisees learn more about JYSK’s company values
- During FY23, franchisees representing eight countries participated in their first training about JYSK’s company values.
Sleep Academy makes good sellers even better
- Since Sleep Academy was launched in 2018, several countries have joined, and before the end of the year, employees from all countries in the Nordic Region will have participated in the training.
Customer Service Centres help with store calls
- To give employees more time for customers in the store, more calls for the stores are being handled by Customer Service Centres.
Line builds stores all over the world
- With 15 years of JYSK experience, Line Mortensen now travels around the world as a mentor for franchise countries and helps build stores in her new position as Franchise Field Manager.
Romanian and Bulgarian Customer Service team building
- For the first time, our colleagues from the Customer Service Center in Romania and Bulgaria went on a team building together. They had fun and they got to know each other.
JYSK opens the first store in Azerbaijan
- On 22 May, JYSK will open the doors to the first store in the Republic of Azerbaijan.
From a small store to the country head office in Hungary
- Péter Csikai is one of many examples of how you can make your own career path in JYSK.