JYSK celebrates Customer Service

23/10/2023 - JYSK countries participated in the celebration of Customer Service Week 2023. The week offered various activities for the customer service centres.

JYSK strengthens focus on customer experience with new top management position

06/09/2023 - In his new role as Executive Vice President, Carsten Nørgreen Weinkouff wants to test even more to increase sales and commercial attractiveness further.

Store colleagues help out in Customer Service

26/07/2023 - In West Balkan, a summer cooperation between Retail and Customer Service has secured even better service.

Headsets on the way to all JYSK stores

15/06/2023 - Headsets have been successfully tested. Now, JYSK will invest in headsets to improve the customer experience in all JYSK countries.

One day in JYSK: Three colleagues share their workday (January 2023)

12/01/2023 - With more than 30,000 colleagues across many different countries, no two workdays are the same in JYSK. We asked three colleagues to share their workday.

Amazing development with Customer Satisfaction Survey

17/12/2020 - Despite challenges due to the coronavirus, the Customer Satisfaction Survey now helps JYSK stores better understanding the needs and wishes of our customers.

JYSK makes Cathrine feel at home

07/12/2020 - A few months ago, 26-year-old Cathrine Hedemann Mikkelsen moved from Denmark to England for a new position as Customer Service Manager. It was a step into the unknown, but as soon as Cathrine saw the JYSK logo, she felt right at home.

Black Friday should be both safe and fun

23/11/2020 - Sanitiser, keeping distance, cleaning, and signs with messages to take care of each other are just as important as great offers. This is what the reality looks like for Black Friday 2020.

Inspiration from stores should help CSC to give an even better service

10/11/2020 - With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.