Amazing development with Customer Satisfaction Survey

17/12/2020 - Despite challenges due to the coronavirus, the Customer Satisfaction Survey now helps JYSK stores better understanding the needs and wishes of our customers.

JYSK makes Cathrine feel at home

07/12/2020 - A few months ago, 26-year-old Cathrine Hedemann Mikkelsen moved from Denmark to England for a new position as Customer Service Manager. It was a step into the unknown, but as soon as Cathrine saw the JYSK logo, she felt right at home.

Black Friday should be both safe and fun

23/11/2020 - Sanitiser, keeping distance, cleaning, and signs with messages to take care of each other are just as important as great offers. This is what the reality looks like for Black Friday 2020.

Inspiration from stores should help CSC to give an even better service

10/11/2020 - With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.

Mobile phones ease daily work in DBL region

06/11/2020 - Since September, mobiles have been introduced in JYSK and DÄNISCHES BETTENLAGER stores in the former DBL Region. While working with the mobile is well known in most countries, for many colleagues in DBL Region this is a change bringing some challenges and a lot of opportunities.

Corona keeps Customer Service Centres busy

23/10/2020 - This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.

Five new languages for GOJYSK.com

01/10/2020 - Even more JYSK colleagues will be able to read stories about our company after five new languages have been added to GOJYSK.com.

Distribution Centre Bozhurishte is ready to go online

21/09/2020 - At DC Bozhurishte in Bulgaria, many hands have been working hard in the past few months to be able to deliver customer purchases from JYSK’s online world.

New and modern distribution centre is now operating in Spain

07/09/2020 - From now on goods to JYSK stores in Spain and Portugal are delivered from Cheste instead of Valencia. The new distribution centre is more modern and offers more space than the old one in Valencia.