Inspiration from stores should help CSC to give an even better service
- With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.
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Corona keeps Customer Service Centres busy
- This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.
Wider online assortment increases sales in stores
- By combining the selection in our physical stores with an even wider assortment online, JYSK is fulfilling customer needs and securing increased sales.
Input from customers is a goldmine of knowledge
- JYSK is introducing Customer Satisfaction Survey in all stores to get a better understanding of what customers want and to provide the best possible service.
Customer Service Centres help with store calls
- To give employees more time for customers in the store, more calls for the stores are being handled by Customer Service Centres.
JYSK named best-in-class by digital agency
- Following extensive research, digital agency IMPACT has named JYSK’s omnichannel solutions best-in-class within the home interior category.
Romanian and Bulgarian Customer Service team building
- For the first time, our colleagues from the Customer Service Center in Romania and Bulgaria went on a team building together. They had fun and they got to know each other.
From a small store to the country head office in Hungary
- Péter Csikai is one of many examples of how you can make your own career path in JYSK.
JYSK Sleep Survey: One in four sleeps poorly at night
- A recent study by JYSK among 35,000 persons from 19 European countries shows that almost every fourth person sleeps poorly at night.