Inspiration from stores should help CSC to give an even better service
- With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.
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Mobile phones ease daily work in DBL region
- Since September, mobiles have been introduced in JYSK and DÄNISCHES BETTENLAGER stores in the former DBL Region. While working with the mobile is well known in most countries, for many colleagues in DBL Region this is a change bringing some challenges and a lot of opportunities.
Corona keeps Customer Service Centres busy
- This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.
JYSK presents record turnover despite coronavirus
- Despite a lot of challenges JYSK reached the highest turnover ever during the financial year 2019/20.
Back to a new reality in JYSK stores
- All JYSK stores have now reopened, but coronavirus means new tasks and new routines.
JYSK wins first prize at Danish Digital Awards
- Together with Dept, our digital partner, JYSK came in on first place in the first virtual edition of Danish Digital Awards.
JYSK welcomed customers in Moscow
- Even though JYSK had not done any marketing, many customers stopped by, when JYSK opened the first store in Moscow on 3 June.
Morten was at the forefront of historic reopening of store #1
- The sun was shining on a frosty Friday morning, 28 February, when JYSK's very first store from 1979 reopened in the chain’s latest concept.
Wider online assortment increases sales in stores
- By combining the selection in our physical stores with an even wider assortment online, JYSK is fulfilling customer needs and securing increased sales.