Spain and Portugal welcome Unified Commerce
- On the path towards omnichannel, JYSK successfully implements Unified Commerce in the first store in Portugal.
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Happy customers is the main goal
- In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.
Better customer service results in better sales
- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
Customer Service Centres help with store calls
- To give employees more time for customers in the store, more calls for the stores are being handled by Customer Service Centres.
Unusual store opening in Ireland became big success
- The opening of the fourth store in Ireland was not a standard opening. A missing sprinkler system nearly canceled the opening of the store in Portlaoise, but thanks to a great team effort, it became a successful pop-up market instead.
Trendy small furniture to be eye-catchers for JYSK
- 11 new small furniture, which are for sale from 16 July, will be a trendy addition to JYSK's range. "Our new small furniture stands out from the crowd in their own way," says purchaser Susanne Bank.
The kitchen gets more focus in JYSK
- New decorative kitchen accessories will get more space in JYSK's stores. "We have great success with our decorative items, and now we will also focus on products for the kitchen and table setting," says purchaser Tina Nymann.
JYSK named best-in-class by digital agency
- Following extensive research, digital agency IMPACT has named JYSK’s omnichannel solutions best-in-class within the home interior category.
Romanian and Bulgarian Customer Service team building
- For the first time, our colleagues from the Customer Service Center in Romania and Bulgaria went on a team building together. They had fun and they got to know each other.