Colleagues kick-off strategy for FY25
- Management teams from all JYSK countries, logistics and service functions were gathered in HimmerLand in Denmark to kick-off the final year of the current strategy.
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Spain and Portugal welcome Unified Commerce
- On the path towards omnichannel, JYSK successfully implements Unified Commerce in the first store in Portugal.
Happy customers is the main goal
- In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.
Better customer service results in better sales
- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
Franchisees learn more about JYSK’s company values
- During FY23, franchisees representing eight countries participated in their first training about JYSK’s company values.
Customer Service Centres help with store calls
- To give employees more time for customers in the store, more calls for the stores are being handled by Customer Service Centres.
JYSK named best-in-class by digital agency
- Following extensive research, digital agency IMPACT has named JYSK’s omnichannel solutions best-in-class within the home interior category.
Line builds stores all over the world
- With 15 years of JYSK experience, Line Mortensen now travels around the world as a mentor for franchise countries and helps build stores in her new position as Franchise Field Manager.
Romanian and Bulgarian Customer Service team building
- For the first time, our colleagues from the Customer Service Center in Romania and Bulgaria went on a team building together. They had fun and they got to know each other.