Happy customers is the main goal
- In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.
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Better customer service results in better sales
- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
Franchisees learn more about JYSK’s company values
- During FY23, franchisees representing eight countries participated in their first training about JYSK’s company values.
Record-breaking Black Friday for six years in a row
- Preparations for this year’s Black Friday campaign paid off as JYSK once again beat the records on the busiest days of the year.
JYSK Sleep Survey: One in four sleeps poorly at night
- A recent study by JYSK among 35,000 persons from 19 European countries shows that almost every fourth person sleeps poorly at night.
New machine makes customised packaging for online orders
- Since May, JYSK has been making customised packaging for online orders. Minimising air in the packages helps make transport both safer and more environmentally friendly.
JYSK strengthens focus on online sales
- In recent years, JYSK has been through a rapid development in E-business. Now, new forces must ensure that JYSK maintains the pace.
- For six weeks, John H. Jacobsen from JYSK Canada was part of JYSK Nordic, before returning home with lots of new input and inspiration.
Cross-border support to serve customers
- Good development with online order in Greece made the start of the financial year hectic. So hectic that two colleagues from Poland were called in to help serve customers.