JYSK celebrates Customer Service
- JYSK countries participated in the celebration of Customer Service Week 2023. The week offered various activities for the customer service centres.
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Executive Management Team is coming to you
- End-October, the Executive Management Team (EMT) starts this year’s field visits.
JYSK again delivers increase in turnover for financial year 2022/23
- The turnover for JYSK increased by 6.3 percent reaching DKK 38.5 billion (EUR 5.2 billion) for the financial year 2022/23, which is a new record.
JYSK strengthens focus on customer experience with new top management position
- In his new role as Executive Vice President, Carsten Nørgreen Weinkouff wants to test even more to increase sales and commercial attractiveness further.
Store colleagues help out in Customer Service
- In West Balkan, a summer cooperation between Retail and Customer Service has secured even better service.
Headsets on the way to all JYSK stores
- Headsets have been successfully tested. Now, JYSK will invest in headsets to improve the customer experience in all JYSK countries.
Rasmus and Sandra went live with 1,600 viewers
- JYSK’s first ever live shopping event at Facebook, which was hosted by two colleagues in a store in Denmark, attracted 1,600 viewers and resulted in 8,000 comments in the span of 37 minutes.
JYSK reaches 50 stores in Bulgaria
- In March 2023, JYSK celebrated an important milestone in Bulgaria, reaching 50 stores in the country. Store number 50 opened in the same city that hosts our first Bulgarian store, Plovdiv.
JYSK tests new ways of inspiring more customers
- Based on a survey and a store review, JYSK is right now testing new tools for stores.