Spain and Portugal welcome Unified Commerce
- On the path towards omnichannel, JYSK successfully implements Unified Commerce in the first store in Portugal.
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Happy customers is the main goal
- In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.
Better customer service results in better sales
- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
JYSK inaugurates fourth high bay in Uldum
- The mayor of Hedensted, Kasper Glyngø, participated in the official inauguration of high bay 4 in Uldum along with EVP Logistics in JYSK, Allan K. Kjærgaard.
SAO gives more time for customers
- SAO - semi-automated ordering – was last year put in focus through an ambassador project, which has freed up more time for customer service.
JYSK Sleep Survey: One in four sleeps poorly at night
- A recent study by JYSK among 35,000 persons from 19 European countries shows that almost every fourth person sleeps poorly at night.
Oskar digitises golden moments from VHS tapes
- For the new JYSK Museum in Denmark, around 100 old VHS tapes have to be digitised. That is part of Oskar Fisker Nielsen’s job.
Virtual customers make learning fun
- Recently JYSK employees around the world were introduced to new LMS training materials, which makes learning more fun.
- Since MYJYSK was introduced in all countries, all stores in JYSK Nordic have had the opportunity to handle tasks on the mobile. For the store in the Danish city of Lemvig, this provides better overview, better follow-up and keeps employees informed about things both large and small.