Better customer service results in better sales
- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
Better customer service results in better sales
- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
Franchisees learn more about JYSK’s company values
- During FY23, franchisees representing eight countries participated in their first training about JYSK’s company values.
Amazing development with Customer Satisfaction Survey
- Despite challenges due to the coronavirus, the Customer Satisfaction Survey now helps JYSK stores better understanding the needs and wishes of our customers.
JYSK makes Cathrine feel at home
- A few months ago, 26-year-old Cathrine Hedemann Mikkelsen moved from Denmark to England for a new position as Customer Service Manager. It was a step into the unknown, but as soon as Cathrine saw the JYSK logo, she felt right at home.
Black Friday should be both safe and fun
- Sanitiser, keeping distance, cleaning, and signs with messages to take care of each other are just as important as great offers. This is what the reality looks like for Black Friday 2020.
Inspiration from stores should help CSC to give an even better service
- With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.
Corona keeps Customer Service Centres busy
- This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.
From Brabrand to Canada with JYSK
- If you would like an international experience, it is not impossible within the JYSK organisation. Kristina Sørensen moved from a position at the Head Office in Denmark to Head Office in Canada. Her advice is to speak up, if you dream about an international adventure.
Internal audit is here to help
- It is a big responsibility to handle money and products of huge value every day. That is why it is important, that all JYSK colleagues know, where they can ask, if they are in doubt.
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