Inspiration from stores should help CSC to give an even better service
- With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.
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Mobile phones ease daily work in DBL region
- Since September, mobiles have been introduced in JYSK and DÄNISCHES BETTENLAGER stores in the former DBL Region. While working with the mobile is well known in most countries, for many colleagues in DBL Region this is a change bringing some challenges and a lot of opportunities.
Great teamwork behind world’s biggest 3.0 store
- On 15 October 2020, the world’s biggest 3.0 JYSK store opened in Riga, Latvia, with 2,700 square metres of sales area. The extraordinary store was realised after a great team effort from departments in both JYSK and JYSK Franchise.
Corona keeps Customer Service Centres busy
- This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.
From Brabrand to Canada with JYSK
- If you would like an international experience, it is not impossible within the JYSK organisation. Kristina Sørensen moved from a position at the Head Office in Denmark to Head Office in Canada. Her advice is to speak up, if you dream about an international adventure.
JYSK presents record turnover despite coronavirus
- Despite a lot of challenges JYSK reached the highest turnover ever during the financial year 2019/20.
Back to a new reality in JYSK stores
- All JYSK stores have now reopened, but coronavirus means new tasks and new routines.
Keep your eyes open for local B2B opportunities
- A good B2B customer can be worth a thousand regular customers. That is why it pays off to be aware of any opportunity.
JYSK welcomed customers in Moscow
- Even though JYSK had not done any marketing, many customers stopped by, when JYSK opened the first store in Moscow on 3 June.