JYSK welcomed customers in Moscow
- Even though JYSK had not done any marketing, many customers stopped by, when JYSK opened the first store in Moscow on 3 June.
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170 colleagues participated in online strategy workshop
- With zero chance of gathering 170 colleagues at HimmerLand, this year’s strategy kick-off instead became the largest virtual event ever in JYSK’s history.
"We’re just as busy every day as on Black Friday"
- While the corona crisis has closed JYSK stores in many countries, employees at the distribution centres have been extra busy. GOJYSK.com has received a status from DCU and DCN.
Morten was at the forefront of historic reopening of store #1
- The sun was shining on a frosty Friday morning, 28 February, when JYSK's very first store from 1979 reopened in the chain’s latest concept.
Wider online assortment increases sales in stores
- By combining the selection in our physical stores with an even wider assortment online, JYSK is fulfilling customer needs and securing increased sales.
Input from customers is a goldmine of knowledge
- JYSK is introducing Customer Satisfaction Survey in all stores to get a better understanding of what customers want and to provide the best possible service.
DM 3.0: “It is nice to have a closer relationship with our District Manager”
- More time in the stores and more digital solutions are some of the new updates in the DM 3.0 role that was fully implemented in December 2019.
- MYLEARN is among the best learning systems in the world.
Customer Service Centres help with store calls
- To give employees more time for customers in the store, more calls for the stores are being handled by Customer Service Centres.