Customer Service Centres help with store calls
- To give employees more time for customers in the store, more calls for the stores are being handled by Customer Service Centres.
70 Results for ''
First JYSK store in Ireland exceeds expectations
- It only took the first JYSK store in Ireland five months to reach the ambitious goals for its first full year.
JYSK Poland encourages customers to use their own shopping bags
-
In November JYSK Poland launched a new marketing campaign called “Bring Your Own Bag”. The concept was simple. Every customer that brings his/her own shopping bag, gets a 15% discount for everything that is in it.
We already know this concept for My Big Blue Bag campaign. This time the decision was made to bring it to a new level - instead of filling our Big Blue Bag with goodies, bring your own bag. Why? Because it is more environmentally friendly.
Input from customers is a goldmine of knowledge
- JYSK is introducing Customer Satisfaction Survey in all stores to get a better understanding of what customers want and to provide the best possible service.
Keep your eyes open for local B2B opportunities
- A good B2B customer can be worth a thousand regular customers. That is why it pays off to be aware of any opportunity.
JYSK presents record turnover despite coronavirus
- Despite a lot of challenges JYSK reached the highest turnover ever during the financial year 2019/20.
Corona keeps Customer Service Centres busy
- This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.
Inspiration from stores should help CSC to give an even better service
- With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.
JYSK Austria delivers outstanding results first month after the rebrand
- The rebranding of JYSK Austria is a huge success. Sales has so far increased by 50 percent, the new products have been well received by customers, and JYSK´s brand knowledge has increased significantly in just one month.