Happy customers is the main goal
- In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.
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Better customer service results in better sales
- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
Franchisees learn more about JYSK’s company values
- During FY23, franchisees representing eight countries participated in their first training about JYSK’s company values.
New One JYSK milestone: 28 countries now use same webshop
- The transition towards One JYSK continues. On 24 June 2021, Switzerland had a successful “go live” with the new webshop, and now all 7 countries in the DBL Region have been migrated, and 28 JYSK countries are now on the same platform.
Sleep Academy makes good sellers even better
- Since Sleep Academy was launched in 2018, several countries have joined, and before the end of the year, employees from all countries in the Nordic Region will have participated in the training.