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JYSK

Colleagues kick-off strategy for FY25

- Management teams from all JYSK countries, logistics and service functions were gathered in HimmerLand in Denmark to kick-off the final year of the current strategy.

uc

Spain and Portugal welcome Unified Commerce

- On the path towards omnichannel, JYSK successfully implements Unified Commerce in the first store in Portugal.

Customer Service meeting

Happy customers is the main goal

- In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.

Better customer service results in better sales

Better customer service results in better sales

- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.

Franchise values training

Franchisees learn more about JYSK’s company values

- During FY23, franchisees representing eight countries participated in their first training about JYSK’s company values.

CSC Spain and Portugal with President & CEO, Rami Jensen

JYSK celebrates Customer Service

- JYSK countries participated in the celebration of Customer Service Week 2023. The week offered various activities for the customer service centres.

Carsten Nørgreen Weinkouff

JYSK strengthens focus on customer experience with new top management position

- In his new role as Executive Vice President, Carsten Nørgreen Weinkouff wants to test even more to increase sales and commercial attractiveness further.

Cooperation

Store colleagues help out in Customer Service

- In West Balkan, a summer cooperation between Retail and Customer Service has secured even better service.

Mobile

Unified Commerce now runs in all Danish stores

- The new point of sale system is now fully rolled out in Denmark. The last Danish store went live on Thursday 29 June.