JYSK celebrates Customer Service
- JYSK countries participated in the celebration of Customer Service Week 2023. The week offered various activities for the customer service centres.
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JYSK strengthens focus on customer experience with new top management position
- In his new role as Executive Vice President, Carsten Nørgreen Weinkouff wants to test even more to increase sales and commercial attractiveness further.
Store colleagues help out in Customer Service
- In West Balkan, a summer cooperation between Retail and Customer Service has secured even better service.
Headsets on the way to all JYSK stores
- Headsets have been successfully tested. Now, JYSK will invest in headsets to improve the customer experience in all JYSK countries.
Rasmus and Sandra went live with 1,600 viewers
- JYSK’s first ever live shopping event at Facebook, which was hosted by two colleagues in a store in Denmark, attracted 1,600 viewers and resulted in 8,000 comments in the span of 37 minutes.
One day in JYSK: Three colleagues share their workday (January 2023)
- With more than 30,000 colleagues across many different countries, no two workdays are the same in JYSK. We asked three colleagues to share their workday.
1,430,000 customers in JYSK on Black Friday
- Once again, Black Friday set new records in JYSK Nordic when the busiest shopping day during the year took place 24 November 2017.
Online wheel of fortune is an international success
- Combination of easy access for players and great effort by SMDC’s has secured JYSK 250,000 new newsletter subscribers in just one month.
Colleagues exchange experiences in Poland
- A group of Polish Store Manager Trainees visited Customer Service Center in Radomsko to gain an insight into the department’s work.