Corona keeps Customer Service Centres busy

23/10/2020 - This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.

JYSK presents record turnover despite coronavirus

14/09/2020 - Despite a lot of challenges JYSK reached the highest turnover ever during the financial year 2019/20.

Back to a new reality in JYSK stores

25/06/2020 - All JYSK stores have now reopened, but coronavirus means new tasks and new routines.

JYSK welcomed customers in Moscow

11/06/2020 - Even though JYSK had not done any marketing, many customers stopped by, when JYSK opened the first store in Moscow on 3 June.

Morten was at the forefront of historic reopening of store #1

02/03/2020 - The sun was shining on a frosty Friday morning, 28 February, when JYSK's very first store from 1979 reopened in the chain’s latest concept.

Input from customers is a goldmine of knowledge

10/02/2020 - JYSK is introducing Customer Satisfaction Survey in all stores to get a better understanding of what customers want and to provide the best possible service.

DM 3.0: “It is nice to have a closer relationship with our District Manager”

29/01/2020 - More time in the stores and more digital solutions are some of the new updates in the DM 3.0 role that was fully implemented in December 2019.

Customer Service Centres help with store calls

08/11/2019 - To give employees more time for customers in the store, more calls for the stores are being handled by Customer Service Centres.

Unusual store opening in Ireland became big success

30/09/2019 - The opening of the fourth store in Ireland was not a standard opening. A missing sprinkler system nearly canceled the opening of the store in Portlaoise, but thanks to a great team effort, it became a successful pop-up market instead.