Customer Service receives award for top performance
- JYSK’s customer service departments have been recognised as top-performing in the B2C (business-to-consumer) area by Capturi thanks to their great customer satisfaction scores.
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Updated webshop improves customer experience
- With the launch of a so-called ‘headless’ webshop, Portugal is the first JYSK country to offer customers a much faster and more efficient online shopping experience.
JYSK is ready to go viral on TikTok
- After testing, JYSK is now ready to go all in on TikTok. The results on the global account have been promising.
Happy customers is the main goal
- In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.
Better customer service results in better sales
- Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.
JYSK celebrates Customer Service
- JYSK countries participated in the celebration of Customer Service Week 2023. The week offered various activities for the customer service centres.
JYSK strengthens focus on customer experience with new top management position
- In his new role as Executive Vice President, Carsten Nørgreen Weinkouff wants to test even more to increase sales and commercial attractiveness further.
Store colleagues help out in Customer Service
- In West Balkan, a summer cooperation between Retail and Customer Service has secured even better service.
Headsets on the way to all JYSK stores
- Headsets have been successfully tested. Now, JYSK will invest in headsets to improve the customer experience in all JYSK countries.