JYSK celebrates Customer Service
- JYSK countries participated in the celebration of Customer Service Week 2023. The week offered various activities for the customer service centres.
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New distribution centre and head office in Spain
- JYSK will strengthen the logistics setup with a new distribution centre and head office in Almenara, south of Castellón.
JYSK strengthens focus on customer experience with new top management position
- In his new role as Executive Vice President, Carsten Nørgreen Weinkouff wants to test even more to increase sales and commercial attractiveness further.
Deafness is no problem at DC Homberg
- Daniel, Christian and Stefan are colleagues at Distribution Centre Homberg, they are friends, and they are also deaf.
Store colleagues help out in Customer Service
- In West Balkan, a summer cooperation between Retail and Customer Service has secured even better service.
All Distribution Centres get new Team Leader Trainee programme
- After successful testing at Distribution Centre Uldum, JYSK is ready to implement the Team Leader Trainee programme at all Distribution Centres this autumn.
Headsets on the way to all JYSK stores
- Headsets have been successfully tested. Now, JYSK will invest in headsets to improve the customer experience in all JYSK countries.
JYSK resumes construction of new distribution centre
- After a pause in the process due to increased prices on raw materials and services, JYSK will resume the project with the aim of opening a new, state-of-the-art distribution centre in Lelystad in the Netherlands.
German distribution centres jump to a new world
- On 14-15 January 2023, Distribution Centre Kammlach moved to a new ERP system. The distribution centres in Zarrentin and Homberg will follow in the coming weeks.