France and Austria complete Unified Commerce
- JYSK has taken another big step towards achieving omnichannel, having successfully implemented Unified Commerce in all its French and Austrian stores.
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Customer Service receives award for top performance
- JYSK’s customer service departments have been recognised as top-performing in the B2C (business-to-consumer) area by Capturi thanks to their great customer satisfaction scores.
IT becomes part of JYSK’s top management
- As part of strengthening JYSK’s IT development, the business area IT becomes part of the JYSK Executive Management Team. Chief Information Officer Keld Marott is promoted to Executive Vice President of IT.
Amazing development with Customer Satisfaction Survey
- Despite challenges due to the coronavirus, the Customer Satisfaction Survey now helps JYSK stores better understanding the needs and wishes of our customers.
Mobile phones ease daily work in DBL region
- Since September, mobiles have been introduced in JYSK and DÄNISCHES BETTENLAGER stores in the former DBL Region. While working with the mobile is well known in most countries, for many colleagues in DBL Region this is a change bringing some challenges and a lot of opportunities.
Five new languages for GOJYSK.com
- Even more JYSK colleagues will be able to read stories about our company after five new languages have been added to GOJYSK.com.
Distribution Centre Bozhurishte is ready to go online
- At DC Bozhurishte in Bulgaria, many hands have been working hard in the past few months to be able to deliver customer purchases from JYSK’s online world.
New and modern distribution centre is now operating in Spain
- From now on goods to JYSK stores in Spain and Portugal are delivered from Cheste instead of Valencia. The new distribution centre is more modern and offers more space than the old one in Valencia.
The video interview: a new step in finding the right colleagues
- Last year, when Skype or Zoom meetings were a choice, not a necessity, JYSK introduced a new step in the recruitment process: the video interview. GOJYSK.com asked colleagues from Romania and Poland why it is important and how it helps us find the right candidates.