France and Austria complete Unified Commerce
- JYSK has taken another big step towards achieving omnichannel, having successfully implemented Unified Commerce in all its French and Austrian stores.
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Customer Service receives award for top performance
- JYSK’s customer service departments have been recognised as top-performing in the B2C (business-to-consumer) area by Capturi thanks to their great customer satisfaction scores.
IT becomes part of JYSK’s top management
- As part of strengthening JYSK’s IT development, the business area IT becomes part of the JYSK Executive Management Team. Chief Information Officer Keld Marott is promoted to Executive Vice President of IT.
JYSK inaugurates fourth high bay in Uldum
- The mayor of Hedensted, Kasper Glyngø, participated in the official inauguration of high bay 4 in Uldum along with EVP Logistics in JYSK, Allan K. Kjærgaard.
SAO gives more time for customers
- SAO - semi-automated ordering – was last year put in focus through an ambassador project, which has freed up more time for customer service.
Oskar digitises golden moments from VHS tapes
- For the new JYSK Museum in Denmark, around 100 old VHS tapes have to be digitised. That is part of Oskar Fisker Nielsen’s job.
Virtual customers make learning fun
- Recently JYSK employees around the world were introduced to new LMS training materials, which makes learning more fun.
- Since MYJYSK was introduced in all countries, all stores in JYSK Nordic have had the opportunity to handle tasks on the mobile. For the store in the Danish city of Lemvig, this provides better overview, better follow-up and keeps employees informed about things both large and small.
JYSK strengthens focus on online sales
- In recent years, JYSK has been through a rapid development in E-business. Now, new forces must ensure that JYSK maintains the pace.