Corona keeps Customer Service Centres busy

23/10/2020 - This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.

Input from customers is a goldmine of knowledge

10/02/2020 - JYSK is introducing Customer Satisfaction Survey in all stores to get a better understanding of what customers want and to provide the best possible service.

Colleagues exchange experiences in Poland

27/03/2017 - A group of Polish Store Manager Trainees visited Customer Service Center in Radomsko to gain an insight into the department’s work.