France and Austria complete Unified Commerce
- JYSK has taken another big step towards achieving omnichannel, having successfully implemented Unified Commerce in all its French and Austrian stores.
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Customer Service receives award for top performance
- JYSK’s customer service departments have been recognised as top-performing in the B2C (business-to-consumer) area by Capturi thanks to their great customer satisfaction scores.
IT becomes part of JYSK’s top management
- As part of strengthening JYSK’s IT development, the business area IT becomes part of the JYSK Executive Management Team. Chief Information Officer Keld Marott is promoted to Executive Vice President of IT.
Updated webshop improves customer experience
- With the launch of a so-called ‘headless’ webshop, Portugal is the first JYSK country to offer customers a much faster and more efficient online shopping experience.
Spain and Portugal welcome Unified Commerce
- On the path towards omnichannel, JYSK successfully implements Unified Commerce in the first store in Portugal.