Colleagues exchange experiences in Poland

27/03/2017 - A group of Polish Store Manager Trainees visited Customer Service Center in Radomsko to gain an insight into the department’s work.

Global customer service system secures great service and internal optimisation

07/02/2018 - Investments in a global customer service system puts JYSK in front row when it comes to great customer service.

JYSK Sleep Survey: One in four sleeps poorly at night

30/08/2018 - A recent study by JYSK among 35,000 persons from 19 European countries shows that almost every fourth person sleeps poorly at night.

From a small store to the country head office in Hungary

26/04/2019 - Péter Csikai is one of many examples of how you can make your own career path in JYSK.

Romanian and Bulgarian Customer Service team building

18/06/2019 - For the first time, our colleagues from the Customer Service Center in Romania and Bulgaria went on a team building together. They had fun and they got to know each other.

Customer Service Centres help with store calls

08/11/2019 - To give employees more time for customers in the store, more calls for the stores are being handled by Customer Service Centres.

Input from customers is a goldmine of knowledge

10/02/2020 - JYSK is introducing Customer Satisfaction Survey in all stores to get a better understanding of what customers want and to provide the best possible service.

Corona keeps Customer Service Centres busy

23/10/2020 - This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.

Inspiration from stores should help CSC to give an even better service

10/11/2020 - With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.