Amazing development with Customer Satisfaction Survey

17/12/2020 - Despite challenges due to the coronavirus, the Customer Satisfaction Survey now helps JYSK stores better understanding the needs and wishes of our customers.

JYSK makes Cathrine feel at home

07/12/2020 - A few months ago, 26-year-old Cathrine Hedemann Mikkelsen moved from Denmark to England for a new position as Customer Service Manager. It was a step into the unknown, but as soon as Cathrine saw the JYSK logo, she felt right at home.

Black Friday should be both safe and fun

23/11/2020 - Sanitiser, keeping distance, cleaning, and signs with messages to take care of each other are just as important as great offers. This is what the reality looks like for Black Friday 2020.

Inspiration from stores should help CSC to give an even better service

10/11/2020 - With an additional focus on sales, Customer Service Centres want to improve the shopping experience in JYSK even more.

Corona keeps Customer Service Centres busy

23/10/2020 - This spring’s corona lockdown stopped a lot of activity but not for JYSK’s Customer Service Centres (CSC). They had the busiest time they have experienced yet. Now the pressure is lower, but CSC are still busier than normal.

Input from customers is a goldmine of knowledge

10/02/2020 - JYSK is introducing Customer Satisfaction Survey in all stores to get a better understanding of what customers want and to provide the best possible service.