Happy customers is the main goal

08/04/2024 - In March 2024, a group of Customer Service Managers met in Hungary to ensure even better service for JYSK customers.

Better customer service results in better sales

08/01/2024 - Customers’ satisfaction is growing with the service they receive from JYSK's Customer Service Centres.

JYSK celebrates Customer Service

23/10/2023 - JYSK countries participated in the celebration of Customer Service Week 2023. The week offered various activities for the customer service centres.

JYSK strengthens focus on customer experience with new top management position

06/09/2023 - In his new role as Executive Vice President, Carsten Nørgreen Weinkouff wants to test even more to increase sales and commercial attractiveness further.

Store colleagues help out in Customer Service

26/07/2023 - In West Balkan, a summer cooperation between Retail and Customer Service has secured even better service.

Unified Commerce now runs in all Danish stores

30/06/2023 - The new point of sale system is now fully rolled out in Denmark. The last Danish store went live on Thursday 29 June.

Headsets on the way to all JYSK stores

15/06/2023 - Headsets have been successfully tested. Now, JYSK will invest in headsets to improve the customer experience in all JYSK countries.

Rollout of Unified Commerce speeds up

31/05/2023 - The new point of sale comes with lots of new features. And now the rollout is speeding up.

One day in JYSK: Three colleagues share their workday (January 2023)

12/01/2023 - With more than 30,000 colleagues across many different countries, no two workdays are the same in JYSK. We asked three colleagues to share their workday.